These terms apply when you use oowebs.com and when you buy a website package, a Care plan or custom development from us. oowebs is operated by Company name (UEN / registration number), Registered address, Singapore.
Each project also has a written quote. If the quote and these terms disagree, the quote applies to that project.
1. Using this website
The information on oowebs.com is general. Package prices are starting prices; the price for your project is the one in your written quote.
Please don’t misuse the site — for example by trying to break into it, overload it, or send spam through the questionnaire. The design, text and graphics of oowebs.com belong to oowebs.
2. Quotes and starting a project
Before any work starts, we send you a written quote that sets out the scope, price, timeline and payment schedule. A project starts when you accept the quote and make any first payment it asks for.
3. Timelines
Each package has a stated launch time. It is counted from the day we have everything we need from you — the completed questionnaire and the materials agreed in the quote (such as your logo, text and photos). If materials or feedback arrive later than planned, the launch date moves by the same amount.
4. Changes and revisions
Website packages include:
- two rounds of changes to the homepage design, and
- one round of changes across the finished site.
Anything outside the agreed scope — another page, another language, extra rounds of changes — is an add-on. Add-ons have their own listed or quoted price, and we only start them once you have agreed to it.
5. Payment
You pay according to the schedule in your quote, by the due date on each invoice. Prices do not include taxes unless the quote says so. If a payment is overdue, we may pause work until it is made, and the timeline moves accordingly.
6. What we need from you
You are responsible for:
- giving us accurate information and materials in time;
- having the right to use everything you send us, such as photos, text and logos;
- the content of your website and your business’s legal obligations. We provide a privacy policy template, but it is not legal advice for your business.
7. Who owns what
- Your domain is registered in your name and belongs to you.
- Your content — your text, photos, logo and other materials — remains yours.
- The website we build for you is yours once it has been paid for in full. You can export it and move it to another provider whenever you like.
- Our design system, templates and tools remain ours. We grant you a permanent, non-exclusive licence to use them as part of your website. Open-source components remain under their own licences.
We will only show your website in our portfolio, or add a “Website by oowebs” credit, with your permission.
8. Care plan
Care is a monthly plan covering hosting, security updates, backups, uptime monitoring and a set amount of small changes each month, as described in your plan. There is no long-term contract: you can cancel at any time, and cancellation takes effect at the end of the month you have paid for. When you leave, we help you move your website to wherever you choose.
9. Custom development
Custom software projects follow the scope, quote and milestones agreed in writing. We demonstrate the work at each milestone so you can check it before we continue. Changes to the agreed scope are quoted and only carried out once you approve them.
10. Third-party services
Your website or software may rely on third-party services, such as domain registrars, hosting, email or payment providers. These are governed by their own terms. Any third-party costs (for example domain renewal fees) are agreed with you in advance.
11. Our commitment and its limits
We carry out our work with reasonable care and skill. If you find a defect in what we delivered within 30 days of launch, we will fix it at no extra charge.
Our total liability for any project is limited to the fees you paid us for that project in the 12 months before the claim. We are not liable for indirect losses, such as lost profits or lost business. Nothing in these terms limits any liability that cannot be limited by law.
12. Cancelling a project
You can cancel a project before it is finished by telling us in writing. You pay for the work done up to that point, as set out in your quote, and we hand over what has been completed.
13. Confidentiality
We keep the information you share with us about your business confidential, and only use it to deliver our services.
14. Changes to these terms
We may update these terms from time to time. The version that applies to your project is the one in force when you accepted your quote.
15. Governing law
These terms are governed by the laws of Singapore, and the courts of Singapore have jurisdiction over any dispute.
16. Contact
Questions about these terms: hi@oowebs.com.